Notice of Appointment: Team Lead, Quality Control

Special posting considerations:

Meagan Taylor will be appointed to the position of Team Leader, Quality Control within the Information and Innovation Solutions I Division at the GR-09 level, subject to the results of this notice of appointment period.

Type of appointment

• Acting appointment 

Employees who believe they meet the essential qualifications and should be considered for this position, may submit a resume highlighting the key attributes that they would bring to this role.

Should you have any questions, please contact Jessica Neszvecsko, Human Resources Advisor, by email at jessica.neszvecsko@nserc-crsng.gc.ca. 

What you will do 

As a Team Leader, Quality Control, your responsibilities will include:

• Leading and mentoring a team of manual and automated testers
• Collaborating closely with business partners and technical teams
• Championing a culture of quality
• Advancing quality standards and 
• Identifying opportunities for efficiencies and process improvements

What you need to succeed

Education

• University degree or community college diploma in computer sciences or an acceptable combination of education and experience.
• Foreign Credential Validation against Canadian Standards

Experience

• Experience leading and managing a team of QA analysts and automation engineers across multiple Agile teams or projects
• Experience coordinating end-to-end quality efforts, including test planning, test case design, execution, defect tracking, and release readiness
• Experience planning and enforcing QA processes across manual and automated testing efforts
• Experience working closely with product owners, developers, and scrum masters to define quality goals and ensure test coverage of business requirements
• Experience overseeing sprint testing activities and managing QA resource allocation
• Experience driving adoption of test automation, CI/CD integration, and shift-left testing strategies
• Experience reporting on test metrics, KPIs, and quality status to stakeholders and management
• Experience supporting hiring, onboarding, mentoring, and performance reviews of QA team members.

Knowledge

• Understanding of QA methodologies, types of testing (functional, regression, integration, UAT, smoke, performance), and test life cycles
• Knowledge of Agile software development, Scrum/Kanban, and role of QA in Agile ceremonies
• Familiarity with test management tools (e.g. Azure Test Plans).
• Knowledge of defect tracking systems (e.g. Azure DevOps) and workflow customization
• Basic knowledge of automation frameworks and tools (e.g. Selenium)
• Awareness of CI/CD pipelines and how QA activities integrate into build/deployment processes
• Understanding of compliance and security testing practices (e.g., GDPR, ISO, accessibility testing)

Competencies

• Leadership & team management – ability to motivate, coach, and develop QA professionals; set team goals and priorities
• Strategic planning – building scalable QA processes and long-term quality strategies aligned with business goals
• Communication – strong verbal and written skills to explain QA status, risks, and technical issues to both technical and non-technical stakeholders
• Problem-solving – resolving QA bottlenecks, release blockers, or cross-team quality issues effectively
• Collaboration – working closely with cross-functional teams to improve product quality, usability, and testability
• Decision-making – prioritizing testing efforts, balancing manual vs. automated coverage, and enforcing go/no-go criteria
• Quality advocacy – championing a culture of quality across the development organization

Equity, diversity and inclusion

We are committed to inclusive and barrier-free recruitment to create a workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

We welcome all candidates, and encourage applications from women, Indigenous Peoples (First Nations, Métis and Inuit), veterans, persons with disabilities, Black and other racialized persons, persons of ethnic origins, diverse religions, abilities, sexual orientations, gender identities and expressions, and members of the 2SLGBTQIA+ community.

Accommodation

Let our team know if you require accommodation or support during the recruitment process by contacting us at recruiting-recrutement@nserc-crsng.gc.ca. 

If you require additional information on the position, please contact us at recruiting-recrutement@nserc-crsng.gc.ca.